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Have questions about MedAI Assistant? Need technical support? Want to partner with us? We're here to help and would love to hear from you.

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support@medai.com

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01636428995

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Office Locations

Dhaka

House 10, Road 2, Gulshan 1

Dhaka 1212

01942382271

Narayanganj

25 Bangabandhu Road, Sadar

Narayanganj 1400

01636428995

Medical Emergency

If you're experiencing a medical emergency, please call 999 or your local emergency services immediately. Do not use this contact form for urgent medical situations.

Frequently Asked Questions

Is MedAI Assistant a replacement for my doctor?

No, MedAI Assistant is designed to complement, not replace, professional medical care. We provide health information and guidance to help you make informed decisions about when to seek professional medical attention.

How accurate is the AI health advice?

Our AI is trained on extensive medical datasets and continuously updated with the latest research. However, all advice should be considered as general information and not as a substitute for professional medical diagnosis or treatment.

Is my health data secure and private?

Yes, we take privacy seriously. All data is encrypted and we comply with HIPAA regulations. We never share your personal health information with third parties without your explicit consent.

What should I do in a medical emergency?

In case of a medical emergency, always call 911 or your local emergency services immediately. MedAI Assistant is not designed for emergency situations and should not be used as a substitute for emergency medical care.